Keeping you informed
When we open your Account, we send you a welcome pack with all sorts of information, including a statement of all the details we hold about you, a copy of the PDS a flyer about Investor Online and more. A few days later, you will receive your Investor Online PIN, so you can log in and keep track of your super online.
We also send you two reports a year along with our investor magazine, Axis.
Of course, if you have any questions along the way, you can speak to your financial adviser or call us on 1800 ASGARD.
The table below summarises how we communicate with you and how you can keep up-to-date with your Account.
| Investor Online | Access information on your account anywhere, any time, over the Internet at www.investoronline.info. Once you've received your PIN, log on to Investor Online to view your account balance, investments held, asset allocation, transaction, pension and insurance details and relevant product disclosure statements. You can also view your Investor Report and Axis magazine. |
| Investor Report | Your half-yearly Investor Reports as at 30 June and 31 December provide a clear picture of all your investments, including details of your opening and closing balance, transaction history, net earnings and investment performance. |
| Annual Report | You receive an Annual Report for each year to 30 June which details important information for investors and abridged financial statements. |
| Axis Magazine | Keeping you up-to-date with what's currently happening and what's in the pipeline at Asgard, Axis includes information about new Asgard products and features as well as topical investment and industry information. The January and July issues are mailed to you with your Investor Reports and you can also view Axis on Investor Online. |
| Maximising your super | Learn more about how to get the most out of your super |
| Investor Services | Call us on 1800 998 185 or send an email to asgard.investor.services@asgardwealthsolutions.com.au |
| Electronic Reporting | We are progressively increasing the range of reporting, transaction and compliance information we send to you electronically. When you submit your application you agree to receive certain communications and documents electronically. We will notify you when we extend the range of information that we make available electronically. |